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	<title>ChiefExecutive.net &#124; Chief Executive Magazine &#187; Ashish Gambhir</title>
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		<title>How to Mine Social Media Customer Feedback Intelligently</title>
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		<pubDate>Fri, 12 Aug 2011 17:13:00 +0000</pubDate>
		<dc:creator>Ashish Gambhir</dc:creator>
				<category><![CDATA[Internet]]></category>
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		<description><![CDATA[An Accenture report says three fourths of businesses don’t know what their customers are saying about them and 31 percent don’t measure the effectiveness of social media. Here’s how to use social media intelligence, intelligently.]]></description>
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