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Author Archives: Robert M. Donnelly

Robert M. Donnelly
Robert M. Donnelly is CMO of Flo-Tite Valves & Controls, a U.S. based supplier of valves and components to the process control industry in North America. A coach, educator, and advisor to founders/CEOs of growing firms, he is a serial entrepreneur, having started, grown and sold several technology based businesses. Previously he held executive positions at IBM, Pfizer and Exxon.

Keeping Up With The Customer

Many companies, large and small, think they can sell the same goods and services to the same buyers forever. Founders of these short-sighted firms don’t realize that customer demand changes. Moreover, there are many groups of customers, each with its own requirements. Growing firms must design products to satisfy this ever broadening range of end users, whether that means making ...

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