Colin D. Baird

Colin Baird is a management consultant with Phoenix-based LSI Consulting Group LLC. As a management consultant, speaker, and trusted advisor, individuals and teams first learn what to measure, develop strategies for improvements, and then drive down operating expenses through flawless execution of Deming's 14 Point Philosophy, and Principles of Lean Six Sigma Leadership. He can be reached at cbairdthewriter@gmail.com, or 661-332-0382. Visit http://lsicg.com/lean-transformation for more details.


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Southwest Airlines Puts Customers First and Generates Increased Profits as a Result

Southwest Airlines’ turnaround story serves as a great case study in how to get your employees to help you reduce costs without reducing service.

Colin D. Baird Strategy June 26 2014

3 Steps for Turning Failure Around Through Continuous Innovation

In May, the Veteran’s Health Administration’s former CEO, retired American Four Star General Eric Shinseki, began hitting a bit of a rough patch in his once highly decorated career. With an employee culture in free-fall, patients dying because the production system couldn’t meet customer demand and employees lying and hiding results about key performance indicators, you’d think Shinseki, a 1965 West Point graduate with 50 years of leadership experience, would have learned something about failure and the need for continuous improvement.

Colin D. Baird Leadership & Strategy , Turnaround Strategy June 5 2014

5 Ways to Learn From Target’s Latest Publicity Scandal

It seems that Target can’t catch a break. The big box retailer’s culture was the subject of public scrutiny recently when a mid-level employee from Minneapolis sent an anonymous email to e-zine Gawker lambasting it. In response, Chief Marketing Officer Jeff Jones wrote the following on his LinkedIn blog.

Colin D. Baird Corporate Reputation , Crisis Management , Public Relations May 23 2014

Using the “Plan, Do, Check, Act” Model to Improve Your Company’s Culture

When artists create a beautiful painting, they begin with a blank slate. Their vision and clarity for what the painting will ultimately look like begins to improve with each successive paint stroke. CEOs can use the same learning techniques to improve their organization’s culture with the “Plan, Do, Check, Act” (PDCA) model, which increases the likelihood of success through layered improvements.

Colin D. Baird Strategy May 16 2014

Kaizen and Other Tools to Improve Culture and Boost Productivity

Don’t wait for a crisis to unhinge your strategic plans. CEOs can use the principles of continuous improvement to engage employees in ways that can improve productivity while creating a culture of direct involvement. Here’s how.

Colin D. Baird CEO Briefing Newsletter , Leadership & Strategy April 6 2014

4 Rules on How to Elevate Performance

Sixty years ago, Japan lay in a burned out heap of debris. America sent statistician and management consultant Dr. W. Edwards Deming to help – and indeed he did. What can American leaders, particularly those in manufacturing, learn from this historical improvement in culture to improve themselves?

Colin D. Baird CEO Briefing Newsletter , Leadership & Strategy , Talent Management March 10 2014

Using Genchi Genbutsu as the Ultimate ERP and Management System

Toyota Productions Systems’ (TPS) leadership and their employees refer to it as, “genchi genbutsu.” It is one of the most important and powerful analytical tools available to the executive today. What is it, and how can chief executives use the tool to help them improve their businesses and the performance of their employees?

Colin D. Baird CEO Briefing Newsletter , Operations December 1 2013

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