| Sort by: Article Title | Contributor | Topic | Date |
|---|---|---|---|
Mastering the Supply ChainThere’s still no silver bullet when it comes to optimizing the connection between partners, customers and suppliers-but it’s a must to stay competitive. And it’s up to CEOs to make those big investments pay off. |
Jennifer Pellet | Manufacturing | September 1 2002 |
Unleashing the Consumer-Driven Profit MachineConsumers are changing, and so are their needs. If you want their business, you’ll have to know what they want before they do. |
Jennifer Pellet | September 1 2002 | |
CEO as Chief Customer OfficerTo capture the loyalty premium, you must know everything about your customers-but that doesn’t necessarily mean crowning them kings. |
Jennifer Pellet | Events , ROUNDTABLES | October 1 2002 |
Rules for a New CapitalismDoes your chair feel warm? As one high-profile leader after another resigns in the face of public scrutiny or succumbs [...] |
Jennifer Pellet | November 1 2002 | |
Moving at the Speed of DelightIt’s not enough to merely “satisfy” customers if you truly expect to get value from your technology investments. |
Jennifer Pellet | December 1 2002 | |
Privacy, PleaseSagging stock price and shareholder scrutiny getting you down? Maybe it’s time to opt out of the public sphere. |
Jennifer Pellet | March 1 2003 | |
Averting DisasterThink giving CPR to companies in crisis is hard? Try doing it in the middle of a downturn. |
Jennifer Pellet | April 1 2003 | |
Finding Gold in the Value ChainHow CEOs are exploiting the latest ideas to link themselves to suppliers and customers. |
Jennifer Pellet | July 1 2003 | |
Finding Gold in the Value ChainHow CEOs are exploiting the latest ideas to link themselves to suppliers and customers. |
Jennifer Pellet | ROUNDTABLES | July 1 2003 |
The Flexible Corporation: How CEOs Can Do More for LessIt can make anyone nervous to let an outsider in. But nowadays, strategic outsourcing is practically a competitive requirement. |
Jennifer Pellet | August 1 2003 |