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Onshoring vs. Offshoring: Service/Support Businesses Are Coming Back Home

Word has been spreading in the last few months that offshoring may no longer be the best option and that the United States is increasingly becoming more competitive for everything from manufacturing to IT to customer service. How should a CEO decide whether offshoring or onshoring is best for his or her firm?

John A. Meyer Global Business , Operations , Outsourcing May 16 2014

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