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	<title>ChiefExecutive.net &#124; Chief Executive Magazine &#187; Joshua March</title>
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		<title>Customer Service Is Your Marketing Strategy</title>
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		<pubDate>Mon, 26 Nov 2012 14:52:26 +0000</pubDate>
		<dc:creator>Joshua March</dc:creator>
				<category><![CDATA[CEO Briefing Newsletter]]></category>
		<category><![CDATA[Leadership & Strategy]]></category>

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		<description><![CDATA[To have a successful social media strategy, customer service will need to play a prominent role— blurring the boundaries between service and brand marketing.
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