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[24]7- Making Customers for Life

No one wakes up in the morning excited to call their bank, cable company or rental car service. The experience can lead to customer frustration and potential divorce from the service provider. Yet, with all the advances in Internet Voice Response (IVR) services, no one was bridging the between the companies utilizing IVR and their customers who were forced to navigate it.c

Steve Rosenbaum CEO Briefing Newsletter , Leadership & Strategy , Mid-Market Company December 1 2013

Using Waste to Turn The Rust Belt Green

Mid-Market Company of the Week: Magnus International

Steve Rosenbaum Mid-Market Company October 4 2013

The “Easy Button” of the Middle Market

Mid-Market Company of the Week: Access America Transport Many young college grads would be happy working for a large, well [...]

Steve Rosenbaum CEO Briefing Newsletter , Mid-Market Company December 9 2013

The Sweet Smell of Success

Few companies can trace their lineage to Oprah Winfrey, but Scentsy of Meridian, Idaho can. Flashback to 2003. Kara Egan, and her sister-in-law, Colette Gunnell were watching Oprah’s “Millionaire Mom’s” show, and were inspired to create something amazing that people could not live without. They began working on a safe and simple way to scent the space around them, a wickless alternative to the typical flame operated candles. The result was Scentsy.

Steve Rosenbaum CEO Briefing Newsletter , Mid-Market Company January 5 2014

Small Magic in the Middle Market

This Week’s Mid-Market Company of the Week: Jeni’s Splendid Ice Creams

Steve Rosenbaum CEO Briefing Newsletter , Mid-Market Company November 1 2013

Reinvention by Empowering the Consumer

Mid-Market Company of the Week: Yelp The internet destroyed the Yellow Pages, a long standing consumer staple of local business [...]

Steve Rosenbaum Mid-Market Company November 10 2013

Meet the Mid-Market Elite

Superior growth rates, a track record of innovation, an exceptional corporate culture, charismatic leadership, compelling business models—these are some of the qualities we sought in choosing the Chief Executive’s Mid-Market Elite. Applying that criteria, our researchers and judges selected 100 companies that stand out amid the middle-market universe.

Steve Rosenbaum CEO Briefing Newsletter , Mid-Market Company January 10 2014

Managing Growth in Boom Times

Kodiak Oil & Gas has spent a lot of money to build a premier position in the Bakken Shale Oil Fields. The Bakken formation occupies about 200,000 square miles below the surface of the Williston Basin, which covers parts of Montana, North Dakota and South Dakota, and it is rich with oil resources. How rich?

Steve Rosenbaum CEO Briefing Newsletter , Mid-Market Company October 27 2013

How Secure Is Your Data? And 3 Steps To Take if You Think You Are Vulnerable to a Breach

They are the brands you trust with some of your most intimate information, emails, images, and documents; but are they worthy of your trust? Microsoft, Yahoo, Google, Facebook, PalTalk, AOL, Skype, YouTube and Apple are battling to keep that trust in the wake of disclosures that the government was given access to their customers’ data online via the Prism program operated by the National Security Agency (NSA).

Steve Rosenbaum CEO Briefing Newsletter , Technology June 20 2013

Growing by Leaps and Bounds

When asked to describe rapid growth start-ups most people conjure up images of high tech companies, conceived in incubators and nurtured by infusions of capital from savvy angel investors. This is not the case with Chicago, Illinois based Red Frog Events.

Steve Rosenbaum CEO Briefing Newsletter , Mid-Market Company December 15 2013

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