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Six Lessons in How to Turn Crisis into Opportunity with Superior Customer Experience

Can you believe it? Carnival Cruise Lines suffered yet another incident on March 14, shining a spotlight on the importance of customer experience once again. No company can long survive such a bruising experience. There are lessons for SMEs to ensure customer loyalty.

Brad Smith CEO Briefing Newsletter March 21 2013

How CEOs Can Defy Innovation Inertia

CEOs play a pivotal role in leading their organizations to continuously innovate and generate a steady stream of new value. As part of this, one major challenge they face is balancing the many opposing forces, which can inadvertently result in a mysterious inertia that stalls these efforts.

Pamela S. Harper and D. Scott Harper CEO Briefing Newsletter March 20 2013

Does Marissa Mayer Have What It Takes to Fix Yahoo?

Fred Hassan, a six time turnaround CEO, has his doubts but feels as a product leader, Marissa Mayer is the right person. The difficulty lies in the fact that as a newly minted public company CEO, she has never seen a turnaround at Google—and needs advice and support to undertake what arguably is the most difficult task any CEO faces.

ChiefExecutive.net CEO Briefing Newsletter March 20 2013

Top 5 Eco-friendly Cars

Looking to drive—literally—energy efficiency? Check out these lean, green machines.

William J. Holstein and Bill Visnic Cars , CEO Briefing Newsletter , CEO Life March 18 2013

Swisse Vitamin’s Radek Sali: The Natural

An Australian CEO shares his strategy for translating his marketing juggernaut’s success stateside.

Jennifer Pellet CEO Briefing Newsletter March 15 2013

Doctor Shortage in California In Face of Obamacare Overhaul

California, the state that first attempted to implement President Barack Obama’s health care overhaul, has realized there aren’t enough doctors to care for the large influx of newly insured patients.

ChiefExecutive.net CEO Briefing Newsletter March 13 2013

Entrepreneurs’ Propensity for Risk; Taxes, Licensing Regulations and Economic Uncertainty Cited as Challenges

Data on newly formed companies and their founders are hard to come by, but a vital component to measuring economic health emerged in a recent study of today’s entrepreneurs. LegalZoom and the Ewing Marion Kauffman Foundation surveyed 1,431 business owners who formed their companies through LegalZoom in 2012. Policy makers should heed the finding that certain barriers impede start-ups at a critical stage of development.

ChiefExecutive.net CEO Briefing Newsletter March 13 2013

Strong Company Reputations Aren’t Always What They Seem

Amazon.com is widely popular. In fact, according to a Harris Interactive survey of 14,000 individuals Amazon enjoys the best reputation among the general public of any company. But wait. Last year last year Apple topped Harris Interactive same survey and recently it has seen its stock plummet by more than 20 percent. Mark Hulbert, editor of the Hulbert Financial Digest argues that the most admired companies aren’t always the best investments.

ChiefExecutive.net CEO Briefing Newsletter March 13 2013

How American Business Saved Civilization

How entrepreneurialism and innovation inspired business leaders across the country to mobilize the “arsenal of democracy” that allowed the Allies to triumph
in World War II.

JP Donlon CEO Briefing Newsletter March 12 2013

Case Study: Partnering for Potential, Array BioPharma’s Ron Squarer

You’ve stepped in as CEO at a biopharmaceutical company focused on the discovery, development and commercialization of targeted small molecule drugs used to treat cancer and inflammatory diseases. In taking the helm, you’re charged with finishing the company’s 10-year transition from developing drugs for larger pharma companies to steering some of those molecules through late-stage development and commercialization on its own.

Jennifer Pellet CEO Briefing Newsletter March 12 2013

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