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Leadership & Strategy

What All CEOs Can Learn From an “Undercover Boss”

On Jan. 3rd, Sam Dushey, CEO of Shoppers World, a $250 million family-owned and operated discount department store chain, will appear on the CBS hit TV show Undercover Boss (8:30 p.m.-9:30 p.m. ET). While undercover, Dushey visited four Shoppers World stores: two in New York (Queens and Brooklyn); one in Cleveland, Ohio; and one in the Atlanta suburb of Morrow, Georgia. CEO Briefing spoke with Sam about the lessons he learned that all CEOs can use in their own business.

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3 Key Principles for Maintaining a Cycle of Continuous Innovation

At the turn of the century, the average lifespan of a major company was 67 years. Now, if a company is on the S&P 500, its average lifespan is about 15 years. The unfortunate fact is that many companies begin with great success and fail to renew themselves. It’s those that pursue a continuous process of growth through innovation on all fronts—business model, products, marketing strategy, and business relationships—that thrive.

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7 Turnaround Tips From an Interim CEO

Taking over a flailing, anxious company is anything but ideal circumstances for a new leader, but interim CEOs face it all the time. It’s precisely this kind of high-pressure situation that forges strong and empathetic leadership strategies.

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6 Ways for CEOs to Leverage Digital Disruption

Automation and digitization are transforming every industry today, leading more CEOs to look at technology as the biggest external force influencing their enterprises. This sea change also calls for business leaders to be increasingly proactive about disrupting their own companies before it’s done for them.

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