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Success in Service

Don’t let uncertainty threaten your performance with customers.

Toshiya Miyaguchi And Larry Dentice Leadership & Strategy August 18 2009
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McSuccession Planning

The restaurant giant’s succession planning helped the company overcome a potential crisis.

Fayazuddin A. Shirazi Leadership & Strategy July 29 2009

What is Wrong With CEO Succession?

Dropping for decades, the typical tenure of a CEO is now between four and five years. In fact, business leaders [...]

Jennifer Pellet Leadership & Strategy June 23 2009
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Business in the Twilight Zone

Our world has turned upside down since August. We are shaking our heads in disbelief. It’s not the recession. We [...]

Gary Shapiro Leadership & Strategy June 22 2009
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Trust Is Dead. Long Live Trust.

In the midst of economic uncertainty and ongoing threats to our financial system, every company’s executives and stakeholders must contend [...]

Michael W. Kempner Leadership & Strategy June 22 2009
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Want Better Performance? Say You’re Sorry

Apology is not a get-out-ofjail- free card, but it’s less costly than the alternatives.

John Kador Leadership , Talent Management April 15 2009

Sound, Fury-and Reasoned Response

In these unprecedented times, legislators in the U.S. (and elsewhere) are taking aim at corporate governance of executive compensation and at an array of specific pay practices, from base salary increases to incentive awards to severance and even to corporate jets.

Diane Doubleday CEO Compensation , Leadership April 14 2009

Succession in Practice

While CEO succession is much in the news, it is often discussed from the point of view of board members, [...]

Beverly A.Behan Jeff Kirschner And Susan M.Snyder CEO Life , Leadership , Strategy April 14 2009
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Finding Funding

Without easy access to bank credit lines, CEOs of companies that were not already well-capitalized must get resourceful to find the necessary cash to operate. While access to capital isn’t exactly quick and easy, there are a number of ways for solid mid-size companies to ease cash flow even in the current financial freeze.

C.J. Prince Corporate Finance , Governance/Compliance , Strategy April 14 2009

Understanding China IV: Stability

To understand China, if Pride, Responsibility and Vision are the first three guiding principles (see previous issues), Stability must surely [...]

Robert Lawrence Kuhn Strategy , Uncommon Wisdom April 14 2009

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