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Leadership & Strategy

The 7 Deadly Sins of Apology

CEOs are no longer afraid that issuing an apology is a sign of weakness. When things go wrong, a quick apology from the CEO is increasingly regarded as the first best practice in crisis management. But like anything else, issuing a well-crafted apology takes practice.

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Five Tips for Better CEO Communication

Kelly Riggs has distilled three decades of experience—as an entrepreneur, business owner and salesman—into a book, ”1-on-1 Management: What Every Great Manager Knows That You Don’t,” published by Brown Books. A main theme is that great management is great communication. As he puts it: “The primary role of the manager is to communicate.”

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3 Tips for Building a Strong Growth Strategy

Driving profitable growth is at the top of every CEO's to do list. But, according to a 2015 Global Digital IQ Survey by PwC, 90% of senior executives feel they are missing out on major opportunities for growth. Most CEOs know that the best recipe for sustained, profitable growth is one that is capabilities driven.

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