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Leadership & Strategy

What All CEOs Can Learn From an “Undercover Boss”

On Jan. 3rd, Sam Dushey, CEO of Shoppers World, a $250 million family-owned and operated discount department store chain, will appear on the CBS hit TV show Undercover Boss (8:30 p.m.-9:30 p.m. ET). While undercover, Dushey visited four Shoppers World stores: two in New York (Queens and Brooklyn); one in Cleveland, Ohio; and one in the Atlanta suburb of Morrow, Georgia. CEO Briefing spoke with Sam about the lessons he learned that all CEOs can use in their own business.

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3 Key Principles for Maintaining a Cycle of Continuous Innovation

At the turn of the century, the average lifespan of a major company was 67 years. Now, if a company is on the S&P 500, its average lifespan is about 15 years. The unfortunate fact is that many companies begin with great success and fail to renew themselves. It’s those that pursue a continuous process of growth through innovation on all fronts—business model, products, marketing strategy, and business relationships—that thrive.

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7 Turnaround Tips From an Interim CEO

Taking over a flailing, anxious company is anything but ideal circumstances for a new leader, but interim CEOs face it all the time. It’s precisely this kind of high-pressure situation that forges strong and empathetic leadership strategies.

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