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Why U.S. Telecom Companies Need to Get Out of the Pipeline Business

The U.S. telecom landscape is shifting quickly and companies rethinking their traditional business models. No longer are service providers known positively for their infrastructure (AT&T is blamed when there’s a dropped call on a beloved iPhone), but rather phone companies are praised for their products. To solve these problems, the U.S. should look to India.

Vijay Govindarajan and Jan Timothy Woodcock Operations , Outsourcing , Strategy June 14 2011
Andrew-Miller

Polycom CEO Andrew Miller: Can You See Me Now?

When Polycom brought in Andrew Miller in May of 2010, he wasted no time in starting to reorganize things. In order to stay up to speed in the quickly-changing video and video conference field, Miller knew that a slow transition wasn’t going to cut it. He changed almost half of the company’s employees and united two of the company’s divisions. As a result, revenue grew by 26 percent in 2010 alone and the company’s stock has doubled over the last year.

Jennifer Pellet Business Software , CEO Interviews , Strategy , Technology June 14 2011
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A Low-Tech Case Study: How Mac-Gray Took Laundry Digital

Laundry (a task that everyone has to do) is not a high-tech industry or one where you would expect digital innovation. It has, however, been drastically improved with the advent of LaundryView. Here’s how Mac-Gray made washing your clothes cutting edge and less of a hassle.

Tim Bourgeois Strategy , Technology June 10 2011
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Tying Social Software to Business Metrics that Matter

Many companies are interested in implementing (or already have implemented) social software in an attempt to streamline processes and increase employee communication. Often times, however, the new software is not integrated across the company in a way that makes it useful and lasting.

John Hagel and John Seely Brown Business Software , Internet , Leadership & Strategy , Strategy , Technology June 10 2011

Why You Should Pay Attention to Digital Strategy & Corporate Innovation

Digital strategy implementation is no longer a choice, it is a necessity. And a compelling website is now the price-of-admission in most industries. Even in low-tech industries, exploring digital strategies and innovation can revolutionize a business.

Tim Bourgeois Leadership & Strategy , Leadership & Strategy , Strategy , Technology June 9 2011
Saul-Berman

IBM’s Saul Berman: Where’s the Value?

Working for IBM’s Global Business Services, Saul Berman counsels companies on strategic issues. He has also recently authored the book, “Not For Free: Revenue Strategies for a New World.” How does Berman suggest CEOs safeguard their businesses against disruption? Here’s an answer you might not expect: watch your kids.

Jennifer Pellet CEO Interviews , Innovation , Leadership & Strategy , Strategy June 3 2011
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Brian Bedford, Republic Air CEO, Takes Wing

Republic Airways CEO Brian Bedford doesn’t just sit in his corner office, he takes to the planes. By working undercover (doing everything from customer service calls to cleaning) this chief executive took his company to new heights.

Jennifer Pellet CEO Interviews , Operations , Strategy , Talent Management April 8 2011

Strategic Planning for Entrepreneurs and SME CEOs

Use organized analytical formats, be rigorous and inclusive, avoid conventional wisdom, and take care of business.

Seth Bakes Strategy March 28 2011

What CEOs Can Learn from Borders’ Predicament

The cycle repeats itself — again! Bob Donnelly outlines the mistakes that destroyed Borders and offers an interesting solution.

Bob Donnelly Branding , Strategy March 25 2011

Achieving Strategic Speed

Clarity. Unity. Agility. By mobilizing your employees, you ramp up your execution. Jocelyn Davis explains how to achieve strategic speed by focusing on people.

Jocelyn Davis Strategy March 22 2011

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