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Strategy

Why U.S. Telecom Companies Need to Get Out of the Pipeline Business

The U.S. telecom landscape is shifting quickly and companies rethinking their traditional business models. No longer are service providers known positively for their infrastructure (AT&T is blamed when there's a dropped call on a beloved iPhone), but rather phone companies are praised for their products. To solve these problems, the U.S. should look to India.

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Polycom CEO Andrew Miller: Can You See Me Now?

Andrew-Miller

When Polycom brought in Andrew Miller in May of 2010, he wasted no time in starting to reorganize things. In order to stay up to speed in the quickly-changing video and video conference field, Miller knew that a slow transition wasn't going to cut it. He changed almost half of the company's employees and united two of the company's divisions. As a result, revenue grew by 26 percent in 2010 alone and the company's stock has doubled over the last year.

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Tying Social Software to Business Metrics that Matter

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Many companies are interested in implementing (or already have implemented) social software in an attempt to streamline processes and increase employee communication. Often times, however, the new software is not integrated across the company in a way that makes it useful and lasting.

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IBM’s Saul Berman: Where’s the Value?

Saul-Berman

Working for IBM's Global Business Services, Saul Berman counsels companies on strategic issues. He has also recently authored the book, "Not For Free: Revenue Strategies for a New World." How does Berman suggest CEOs safeguard their businesses against disruption? Here's an answer you might not expect: watch your kids.

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