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Operations

How Connected Technology Can Streamline Business and Improve Customer Experience

We’re living in the age of the customer where companies are expected to be accessible 24/7/365, and consumers are growing accustomed to having their needs met at the drop of a hat. To remain relevant in this climate, CEOs must make optimizing the customer experience a top priority throughout all departments of their organizations—a seemingly tall task that can be made much easier through the use of connected technology.

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4 Ways Logistics Technology Could Transform Your Business

The technology that manages our supply chains, delivers our packages and powers logistics analytics is changing at a stunning rate. From drones to wearables, transportation management systems (TMS) to dashboards, it can be challenging for companies to stay on top of what is available and find meaningful ways to incorporate it into their shipping process.

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How the IoT and the Cloud Are Changing the Face of Manufacturing

The Internet of Things (IoT) is creating a big buzz in business these days. This is no surprise given recent statistics: Juniper Research recently estimated that the number of IoT-connected devices will increase to 38.5 billion worldwide in 2020, up by more than 285% from 13.4 billion in 2015. Meanwhile, McKinsey estimates that the IoT could unleash as much as $2.3 trillion in global economic value by 2025.

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Ramifications of the United Auto Workers’ Deal and the Kohler Employees Strike to Your Firm

At least four types of manufacturing leaders are mulling over the new labor contracts which just wrapped up between the Detroit Three automakers and the United Auto Workers. One issue they’re looking at closely is the likely cause-and-effect between the union’s huge financial gains in the new accords and the potential sacrifices it is making in job security and future membership levels.

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How the New ISO 9001 Will Impact U.S. Manufacturers

The most significant revision to the ISO 9001 management system in 15 years has come at a critical time for the U.S. manufacturing sector. CEOs are battling serious headwinds, domestic and global, and the democratization of the system is an opportunity for businesses to potentially gain some traction.

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