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5 Outdated Tech Tools Boards and CEOs Should Leave Behind

The rise in productivity tools highlights the business need and growing trend toward improved communication and streamlined workflows, but there are few applications designed specifically for boards and CEOs.

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Why the C-Suite Must Lead Cybersecurity Efforts

The C-suite needs to do more to foster cybersecurity in their organizations. That suggestion was made by security consultancy TSC Advantage at a recent panel discussion at the U.S. Chamber of Commerce's Chicago Cybersecurity Conference.

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Why U.S. Manufacturers Need to Increase Their Use of Internet of Things

While U.S. manufacturers are eagerly exploring opportunities and uses for the Internet of Things, German manufacturers are already far ahead of the game. A recent survey indicates that major European manufacturers are integrating IoT at a rate of nearly double that of American companies, and it’s time for American businesses to step up their IoT game.

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5 Lessons for Mid-Size Companies Looking to Hire a Virtual Assistant

We’ve all been there: watching in dread as customers waver because they can’t get their hands on the information they need to buy our products. It happened to us when we upgraded our commercial insurance line for small businesses. Our internal call centers were swamped with questions from our 12,000 agents, and we were struggling to get the right answers and quotes to frustrated customers. But the cost of simply adding more and more staff to the call centers was daunting.

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