CEOs like Document Management apps the most when it comes to mobile apps they use to keep up to speed and run their business.
Employees don’t typically get excited about workplace training. It is perceived as a burden that employees dread and postpone them as long as possible until they have to endure lengthy, boring webinars.
We’ve all been there: watching in dread as customers waver because they can’t get their hands on the information they need to buy our products. It happened to us when we upgraded our commercial insurance line for small businesses. Our internal call centers were swamped with questions from our 12,000 agents, and we were struggling to get the right answers and quotes to frustrated customers. But the cost of simply adding more and more staff to the call centers was daunting.
It's easy to see we're in the age of business disruption. Companies like Facebook, Netflix, Uber and AirBnb are turning inside out every industry from entertainment to transportation. Manufacturing is being disrupted by 3D printing and Amazon has shaken retail by its core. It seems as if virtually every business is being touched in some fashion by innovative companies that are using technology to create new business models.
At a time when large companies are expanding their digital strategies, it's more important than ever for middle-market firms to try to stay with the pack.
How Steve Jackson’s appetite for technology gave his pizza company Hungry Howie's a competitive edge.
Stuart McClure had been in cybersecurity for more than a decade when he had an epiphany—namely that the conventional methods of protecting computers from malware simply don’t work.
Recent advances in digital technology have redefined the way CEOs conduct business. Organizations that don’t evolve their model risk getting left behind. At the same time, properly used digital technology can radically improve performance for many businesses.
While the future of data-driven manufacturing offers many promises for enhanced manufacturing efficiency and production, it also will come with many challenges.
Middle-market companies continue to underestimate data security threats, according to a recent survey by the RSM Middle Market Leadership Council. While the majority of firms say they are confident they're protected against data theft, evidence proves it's quite the contrary.