While the ‘Living Wage’ issue seems to affect only the largest retailers and fast-food giants, the effort, if successful, will alter every business’ ability to enter into basic agreements with individuals resulting in a benefit for both parties.
A number of former CEOs of top companies are finding out what it’s like to come back as CEO – of the same company. Since the late Steve Jobs handsomely succeeded in his second tenure at Apple, the idea has lost its traditional stigma. The steadily growing group of such chiefs are succumbing to the pleas of boards of directors who are certain that they’re the only people for the job – again.
No one wakes up in the morning excited to call their bank, cable company or rental car service. The experience can lead to customer frustration and potential divorce from the service provider. Yet, with all the advances in Internet Voice Response (IVR) services, no one was bridging the between the companies utilizing IVR and their customers who were forced to navigate it.c
Writing in the HuffPost Small Business, Mohamed A. El-Erian, CEO and co-CIO of PIMCO, says leaders should ask themselves what they would do if they were in President Obama’s shoes. Product launches and new business roll-outs are a staple of business. But when a major botched launch of the recent inaugeration of the Affordable Care Act comes as a surprise to its leadership, this suggests that other things such as reputation for competence are also at risk. Here are five things to undertake before considering a major launch.