President and CEO, Northwell Health; Author, Leading Through a Pandemic and Health Care Reboot
Michael Dowling is one of health care’s most influential voices, taking a stand on societal issues such as gun violence and immigration that many health system CEOs shy away from. As president and CEO of Northwell Health, he leads a clinical, academic and research enterprise with a workforce of more than 75,000 and annual revenue of $14 billion. Northwell is the largest health care provider and private employer in New York State, caring for more than two million people annually through a vast network of more than 830 outpatient facilities, including 220 primary care practices, 52 urgent care centers, home care, rehabilitation and end-of-life programs, and 23 hospitals.
Mr. Dowling’s leadership has been invaluable to Northwell’s consistent expansion and prominence. In 2020, he successfully navigated the health system through the first COVID-19 epicenter in the US, detailing his experiences in Leading Through a Pandemic: The Inside Story of Humanity, Innovation, and Lessons Learned During the COVID-19 Crisis. Overall, Northwell has treated more than 150,000 COVID patients, and the health system utilized a strong innovative culture to expand hospital bed capacity (adding 2,000 beds in two weeks), 3D-print nasal swabs for COVID testing, convert bi-level positive airway pressure (BiPAP) machines into mechanical ventilators and take advantage of its large, integrated health system to “load balance” and transport 810 patients from overrun hospitals to those that had bed capacity. Northwell also kept employees safe, investing in critical personal protective equipment to help those working the front lines, one of whom — Sandra Lindsay — was the first person in the US to receive the historic COVID vaccine in December 2020.
Covid hit health systems hard across the nation—but nowhere did it hit harder than New York. Michael Dowling, president and CEO of Northwell Health, the largest health system in the New York Metropolitan area and New York State’s largest private employer, will share his learnings from an impossible year—and his strategy for what comes next. From solving talent shortages to building the tech-driven, consumer-focused organization of the future, Dowling’s insights into the interplay of medicine, technology, caring and leadership are essential for the road ahead.
Chief Operating Officer, Teladoc
David Sides leads the global commercial, technology and operations teams at Teladoc Health. With his extensive background in health technology and product innovation, he is well-equipped to support the growth, scale, and diversification of the company in the U.S. and around the globe.
Mr. Sides brings a breadth of global commercial and operations experience to Teladoc Health. Most recently he served as chief executive officer of Streamline Health, leading the company through transformation to profitable growth. Prior to that, he was CEO of iMDSoft, a provider of clinical information systems and electronic medical records for critical, perioperative, and acute care organizations. His experience also includes nearly two decades with Cerner Corporation, where he led Cerner’s professional services in 24 countries and was accountable for every implementation and all consulting work done by Cerner.
Mr. Sides holds a B.A. in biophysics from the University of California, Berkeley, and an MBA and MHA from the University of Missouri, Columbia. He is a Fellow in the American College of Healthcare Executives.
Covid-19 has been a major catalyst for virtual health adoption, and the entire healthcare system is now seeing the benefits of virtual health. But it also exposed weakness in lack of integration throughout the healthcare system. What will it take for telehealth to reach its fullest potential? How can healthcare providers improve usability, privacy and security? How do we prevent certain populations from being left behind in the digital divide? What type of long-term policy and regulatory reform is needed to make telehealth sustainable going forward?
David Sides leads the global commercial, technology and operations teams at Teladoc Health. His insights will help you build a sustainable and comprehensive telehealth program that marries your digital-physical locations to deliver seamless, sustainable services that empower high-quality, whole person care and a more efficient healthcare experience.
Executive Director, Healthcare Center of Excellence
Professor Bryan Bennett is the founder and Executive Director of the Healthcare Center of Excellence (HCOE), a privately funded research, training and advisory organization established to help healthcare organizations transition to be more analytics-focused and improve leadership.
Some of the most recent research studies funded and published by the HCOE include:
• Elite Leadership Development Case Study
• Challenges to Implementing Healthcare Analytics
• State of Population Health Analytics
Professor Bennett has been an adjunct faculty member at Northwestern University since 2013. He has also been an adjunct faculty member at the University of Chicago, Judson University and West Virginia University. His academic experience includes developing and teaching courses in business analytics, leadership and marketing to domestic and international students both online and in classroom environments.
He is the author of the books, Prescribing Leadership in Healthcare: Curing the Challenges Facing Today’s Healthcare Leaders and Competing on Healthcare Analytics: The Foundational Approach to Population Health Analytics both available on Amazon and at healthcarecoe.org. His upcoming book, The Path to Elite Level Leadership, which examines leadership in other challenging industries, is expected to be published in the Spring of 2021.
Professor Bennett is a highly requested international speaker on the strategic implementation and use of analytics in healthcare, leadership and population health management. He has been recognized by Becker’s Hospital Review as one of the top African American Leaders in Healthcare for three years in a row.
He has a Master of Business Administration from Northwestern University’s Kellogg School of Management and a Bachelor of Science degree from Butler University. He is a Certified Lean Six Sigma Green Belt, Certified Data Scientist, Certified Public Accountant and Certified Adjunct Faculty Educator.
Healthcare organizations have transitioned to widespread use of digital data over the last few years. Unfortunately, many have struggled to tap into the power of this data to produce forward-looking analytical insights. Implementing a successful analytics initiative that produces better patient outcomes and potentially reduces healthcare costs involves more than some electronic health data and a robust computer. There are other continuums that are frequently ignored as well as not understanding the role of leadership in the implementation and utilization of analytics. In this session, leaders will learn the implementation model, recognized by Gartner, critical to analytics success, as well as the importance of leadership in setting the vision and charting the course to achieving the most value from their analytics program.
Managing Director, EdgePoint Capital Advisors
Mr. Bodenstedt is a Managing Director with EdgePoint Capital Advisors. In this role, he is responsible for advising the firm’s clients in matters related to mergers, acquisitions and financing transactions.
Mr. Bodenstedt has held leadership positions in investment banking and with healthcare providers for more than 30 years. Prior to joining EdgePoint, Mr. Bodenstedt served as General Manager of multiple post-acute care business lines with combined revenue in excess of $100 million at ProMedica, a market-leading, fully-integrated health system headquartered in Toledo, Ohio, with over $7B in annual revenue. During his tenure at ProMedica, Mr. Bodenstedt also held leadership positions in Finance, Strategic Planning, and Corporate Development.
Before joining ProMedica, Mr. Bodenstedt cofounded and served as a Senior Partner at Vector Strategies Group, an Ann Arbor-based M&A advisory and strategy consulting firm specializing in healthcare. Early in his career, Mr. Bodenstedt served in a variety of roles with Health Care and Retirement Corporation (now HCR ManorCare), including as Executive Director, Development. His transaction experience includes buy and sell-side M&A, joint ventures, and strategic affiliations across a broad spectrum of healthcare services.
Mr. Bodenstedt earned his BBA in Finance, with honors, from the University of Toledo, and his MBA from the University of Michigan.
Mr. Bodenstedt and his wife enjoy exploring their new hometown, volunteering, and hosting frequent visits from their old friends and three adult children.
This roundtable is geared towards healthcare business owners contemplating a sale. Join your peers to discuss the pros and cons of selling to a private equity firm or to a health system. The discussion will touch on deal structure and valuation, process and transition, and life after the transaction/legacy.
Senior Lecturer, MIT; Author, Islands of Profit in a Sea of Red Ink and How to Compete Against the Digital Giants
Jonathan L.S. Byrnes is Senior Lecturer at MIT, where he has taught at the graduate level and in executive programs for thirty years. He is the author of Islands of Profit in a Sea of Red Ink, which Inc.com named to its 2010 list of Best Books for Business Owners and which was published in four languages. He is the author of the forthcoming book, The Digital Giants are Coming! Managing to Win in Today’s Age of Revolutionary Change.
Dr. Byrnes serves on the Board of Directors of MSC Industrial Direct (NYSE – MSM), and serves as chairman of the board of Profit Isle, a private company. He has served on the Advisory Boards of several private companies that were acquired at a substantial gain, and he currently serves on the Advisory Board of Magnuson Hotels (WA and UK).
He has authored over two hundred books, articles, cases, notes, and expert submissions. He wrote a monthly column on managing profitability, called “The Bottom Line,” in Harvard Business School’s Working Knowledge e-newsletter (hbswk.hbs.edu) for four years, and he is currently posting a monthly podcast called “Profit Levers” (www.profitisle.com/podcasts/).
Dr. Byrnes is the founding partner of Profit Isle (www.profitisle.com), a trusted partner that combines state of the art big data profit analytics and change management to create profit-driven processes that have accelerated the profitability of tens of billions of dollars of annual client revenues.
Dr. Byrnes earned a doctorate from Harvard University in 1980. He is Past President of the Harvard Alumni Association; he served for four years on the Harvard Business School Alumni Board, for two years on Harvard’s Committee on Shareholder Responsibility, and for six years on the Board of Directors of Harvard Magazine. He also served on a Presidential Task Force at Columbia University.
Even before Covid-19, health systems were on the verge of rapid consolidation, driven by significant regulatory changes, technological innovations, financial pressures and market dynamics. The financial effects of the coronavirus pandemic are expected to drive more consolidation between and among hospitals and physician practices. So how do you lead consolidation, and how do you win?
Based on decades of experience advising major healthcare systems and suppliers including New York Presbyterian Hospital, Lahey Clinic, and Cardinal Health, as well as scores of hospital CEOs, CFOs and other executives, MIT senior lecturer Jonathan Byrnes will provide a growth-minded playbook to help you achieve efficiencies—and innovation— for smarter, scalable, back-office and customer-facing systems that create real savings and strategic advantage.
Managing Director, Pearl Meyer
Dr. Celeste Coruzzi is a managing director and practice leader of Veritas Partners, a Pearl Meyer consulting practice focused on leadership and organization effectiveness. Veritas Partners was acquired by Pearl Meyer in 2020 to expand the firm’s ability to provide human capital management consulting expertise to boards and management teams.
Celeste has been advising organizations for more than 30 years in the areas of leadership and organization change. As an organizational psychologist, she works with CEOs, boards, and executive teams in major corporations on CEO and executive succession planning, board governance, organization assessment and strategic change, executive team coaching, leadership assessment and development, organization design, culture change, and performance measurement.
Prior to joining Pearl Meyer, Celeste was co-founder and partner of Veritas Partners, a leadership development and organizational change consulting firm. Prior to launching Veritas, Celeste was a partner at Mercer Delta Consulting, working with CEOs and c-suite leaders on business transformation, and was a lead partner of PwC’s Strategic Change Retail/Consumer Products group. Additional prior employers include IBM, NASA, and W. Warner Burke Associates. Celeste currently serves as Adjunct Full Professor at Columbia University Teachers College in the graduate program in Leadership and Organizational Change, a role she has held for more than 20 years. She has also served as faculty to the Columbia Business School executive development program and has been a board trustee to the National Organization Development Network and Editor-in-Chief of the OD Practitioner, its quarterly publication.
Celeste is a frequent presenter at professional conferences and on business program broadcasts and has published numerous articles and book chapters on leadership, empowerment, and organizational change.
Celeste is a member of the American Psychological Association and is certified in The Leadership Circle, MBTI and Hogan Assessments. Celeste received her BS from Fordham University and her MA and PhD from Columbia University.
Boards and management teams must work together to effectively recover and reinvent their institutions. What’s required is a tall order: recognize, retain and reward a beleaguered workforce while simultaneously accelerating business transformation via the “triple aim.” We will discuss linking pay with redefined performance goals while focusing on improving holistic organizational health. Together, these approaches can shift the balance between “managing” and “leading,” allowing healthcare systems to emerge stronger from this time of crisis.
President, Foundation for Research on Equal Opportunity
Avik Roy is the President of the Foundation for Research on Equal Opportunity (FREOPP.org), a non-partisan, non-profit think tank that conducts original research on expanding opportunity to those who least have it. Roy’s work has been praised widely on both the right and the left. National Review has called him one of the nation’s “sharpest policy minds,” while the New York Times’ Paul Krugman described him as man of “personal and moral courage.”
Roy also serves as the Policy Editor at Forbes, where he writes on politics and policy. NBC’s Chuck Todd, on Meet the Press, said Roy was one “of the most thoughtful guys [who has] been debating” health care reform. Ezra Klein, editor-in-chief of Vox.com, called The Apothecary one of the few “blogs I disagree with [that] I check daily.”
Roy is the author of Medicare Advantage for All: A Patient-Centered Plan for Universal Coverage and Permanent Fiscal Solvency, published by FREOPP in 2019; How Medicaid Fails the Poor, published by Encounter Books in 2013; and other books. He serves on the advisory boards of the National Institute for Health Care Management and the Milken Center for Advancing the American Dream; is a Senior Advisor to the Bipartisan Policy Center; and co-chaired the Fixing Veterans Health Care Policy Taskforce.
Roy’s writing has also appeared in The Wall Street Journal, The New York Times, The Washington Post, USA Today, and The Atlantic, among other publications. He is a frequent guest on television news programs, including appearances on CBS, NBC, PBS, HBO, MSNBC, CNN, Fox News, Fox Business, CNBC, and Bloomberg.
From 2011 to 2016, Roy served as a Senior Fellow at the Manhattan Institute for Policy Research. Previously, he served as an analyst and portfolio manager at Bain Capital, J.P. Morgan, and other firms.
He was born and raised near Detroit, Michigan, and graduated from high school in San Antonio, Texas. USA Today named him to its All-USA High School Academic First Team, honoring the top 20 high school seniors in the country. Roy was educated at the Massachusetts Institute of Technology, where he studied molecular biology, and the Yale University School of Medicine.
President Biden set out an ambitious health care agenda during his campaign. With Democrats holding a bare majority of Congress, what’s ahead for healthcare regulation? What are the implications of expanded Affordable Care Act premiums? What role will Medicaid play in the Biden administration’s healthcare policy? How should healthcare providers be preparing for value-based care and pricing transparency reform? We’ll break down the regulatory issues and imperatives facing the health care industry to help you think through the strategic implications.
Managing Director, Pearl Meyer
Steven T. Sullivan, a managing director with Pearl Meyer’s Chicago office, has more than 20 years of consulting and industry experience assisting clients in executing their strategic human resources and compensation initiatives. His focus has been in the areas of executive compensation program benchmarking, design, and oversight in the healthcare industry and for tax-exempt businesses. Mr. Sullivan also advises clients in the areas of sales and performance incentives, recruitment, motivation and retention, strategic compensation program design and implementation, and organizational change. He has experience in the financial services, manufacturing, and information technology industries.
Prior to joining Pearl Meyer, Mr. Sullivan was a director in McGladrey’s Human Capital Services Practice. He also previously served as a senior manager with Ernst & Young LLP’s National Human Capital Practice, providing advisory services to both public and private companies; as Americas’ compensation manager for Andersen Consulting (Accenture), and as a compensation consultant for the Bank Administration Institute. He has also worked on the corporate side of compensation as a Human Resources Officer at The Northern Trust Company.
Mr. Sullivan holds a BA from Gustavus Adolphus College, an MA from California State University, and has completed studies toward an Industrial/Organizational Psychology Ph.D. at the Illinois Institute of Technology. Mr. Sullivan has conducted research and spoken in different forums on aligning executive compensation with transformational healthcare business strategies, non-profit IRS compliance issues, institutional investor activism, corporate governance and strategic compensation alignment with organizational imperatives.
He is a member of the American College of Health Care Executives, National Association of Stock Plan Professionals (NASPP), Society of Human Resource Management (SHRM) and WorldatWork.
Boards and management teams must work together to effectively recover and reinvent their institutions. What’s required is a tall order: recognize, retain and reward a beleaguered workforce while simultaneously accelerating business transformation via the “triple aim.” We will discuss linking pay with redefined performance goals while focusing on improving holistic organizational health. Together, these approaches can shift the balance between “managing” and “leading,” allowing healthcare systems to emerge stronger from this time of crisis.
Chief Executive Group exists to improve the performance of U.S. CEOs, senior executives and public-company directors, helping you grow your companies, build your communities and strengthen society. Learn more at chiefexecutivegroup.com.
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