Robert Johnson

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Robert Johnson is Senior Director of Strategic Intelligence at Atrion Networking Corporation where he’s responsible for market analysis and growth strategies. Robert is a veteran of the IT services industry having held executive positions with CGI Inc., Deloitte Consulting and Digital Equipment Corp. Robert can be reached at [email protected]

The Role of the Mid-Market CEO in Customer Intimacy

Only the CEO can bring about a unified view of the customer. Therefore, the CEO must serve as the advocate to ensure ongoing company-wide customer intimacy efforts.
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New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation

Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”

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