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ChiefExecutive.net

Robert Johnson

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Robert Johnson is Senior Director of Strategic Intelligence at Atrion Networking Corporation where he’s responsible for market analysis and growth strategies. Robert is a veteran of the IT services industry having held executive positions with CGI Inc., Deloitte Consulting and Digital Equipment Corp. Robert can be reached at rjohnson@atrion.net.

Customer Experience

The Role of the Mid-Market CEO in Customer Intimacy

Robert Johnson

Only the CEO can bring about a unified view of the customer. Therefore, the CEO must serve as the advocate to ensure ongoing company-wide customer intimacy efforts.

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