Customer experience is a key factor for the success and sustainability of GBS in today’s competitive and dynamic environment. CEOs can use digital advancements to improve customer experience by delivering personalized, transparent, and unified services.
As generative AI adoption and risks mount, C-Suite alignment is critical.
Mexico is a rising star for manufacturing, technology centers and back-office operations. Here’s what to keep in mind before relocating.
With an unwavering focus on education, renewable energy and high-tech manufacturing, the Magnolia State is crafting a bright future, positioning itself as a pivotal player in the nation’s economic landscape.
The LEGO Group, among other major companies, are drawn to Virginia for its No.1 Talent Accelerator program, and powerful recruitment tools.
Ways to close the revolving door at your organization and keep your top talent happy.
Be the leader who tackles the tough pricing strategies with confidence and prepare for sustainable growth.
When well-laid plans fall flat, it may not be strategy that needs reassessing—but your mindset.
The Mountain State is changing the narrative with a pro-business agenda, investments in diversified industries and a robust workforce to back it up.
To build a brand that customers know and trust, identify and eliminate friction points.
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1:00 - 5:00 pm
Over 70% of Executives Surveyed Agree: Many Strategic Planning Efforts Lack Systematic Approach Tips for Enhancing Your Strategic Planning Process
Executives expressed frustration with their current strategic planning process. Issues include:
Steve Rutan and Denise Harrison have put together an afternoon workshop that will provide the tools you need to address these concerns. They have worked with hundreds of executives to develop a systematic approach that will enable your team to make better decisions during strategic planning. Steve and Denise will walk you through exercises for prioritizing your lists and steps that will reset and reinvigorate your process. This will be a hands-on workshop that will enable you to think about your business as you use the tools that are being presented. If you are ready for a Strategic Planning tune-up, select this workshop in your registration form. The additional fee of $695 will be added to your total.
2:00 - 5:00 pm
Female leaders face the same issues all leaders do, but they often face additional challenges too. In this peer session, we will facilitate a discussion of best practices and how to overcome common barriers to help women leaders be more effective within and outside their organizations.
Limited space available.
10:30 - 5:00 pm
General’s Retreat at Hermitage Golf Course
Sponsored by UBS
General’s Retreat, built in 1986 with architect Gary Roger Baird, has been voted the “Best Golf Course in Nashville” and is a “must play” when visiting the Nashville, Tennessee area. With the beautiful setting along the Cumberland River, golfers of all capabilities will thoroughly enjoy the golf, scenery and hospitality.
The golf outing fee includes transportation to and from the hotel, greens/cart fees, use of practice facilities, and boxed lunch. The bus will leave the hotel at 10:30 am for a noon shotgun start and return to the hotel after the cocktail reception following the completion of the round.
