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Leadership

5 Ways to Find Your Low-Hanging Fruit Growth Opportunities

CEOs are often far removed from the thousands of processes carried out every day across the complex organizations they lead, resulting in easy growth opportunities missed. These opportunities can be uncovered using five key capabilities: problem-solving skills, cross-unit collaboration, fast decision making, strong implementation skills and real accountability.

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6 Tips for Improving a CEO’s Reputation Among Employees During a Crisis

CEOs often have to make tough decisions involving mergers, acquisitions, layoffs, salary freezes and more. Certain events, even when they are the best decision for the long-term health of the company, can generate widespread fallout, including damaging the reputation of the CEO. Communications consultants David Johnson and Don Middleberg offer tips to help CEOs handle negative reputational issues.

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Leading a Cultural Revolution

When Keith Williams took the helm of Northbrook, Illinois-based Underwriters Laboratories in 2005 the 118-year-old company was floundering. The company’s UL Mark—the symbol it places on products that pass the rigorous tests it has developed to ensure consumer and employee safety—still commanded respect, but UL was carrying considerable debt, losing market share to competitors and grappling with low employee morale. ...

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Making Waves at American Water Works

The Challenge: You’re a huge water utility company providing millions of Americans with water. Like other utilities, your upside profitability is limited by the sector’s contract operations model—rates are set by regulators at state public utility commissions rather than by service providers. Meanwhile the nation’s water supply infrastructure is in abysmal shape. In some states up to 40 percent of ...

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CEOs Should Take the First Steps on Financial Reform

The financial crisis that erupted in September 2008 taught us all a very hard lesson. It became apparent that no one had a line of sight on institutional and counterparty risk at Lehman or at any other major financial firm. Corporate issuers are now waking up to the fact that preventing another financial meltdown is their issue as well.

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