Carter Cast
Avoiding the ‘Hubris’ Pitfall

“You have to suppress your ego, let go of having the answer and embrace the relational world. [Leadership] becomes less about having competencies and more about engendering trust.”How do leaders uncover and address their blind spots in an effort to lead more effectively? Because of our very human propensity for inaccurate self-diagnosis, the key lies in developing a support system to help leaders understand how their behavior is holding them back. Some best practices include: Taking a 360-degree feedback review. Confidential, anonymous feedback from the people you work with, centering specifically on leadership, communication, team development, peer group alignment and interpersonal skills. To know it is to manage it. Seeking a coach to gain a better understanding of these self-defeating behaviors. Give the results of the 360-degree review to a coach (or at least a trusted associate) who can help you delve deeper into your negative behaviors. Examining and addressing your “overused strengths.” Nearly all of us have a strength that, when used in excess, becomes a real liability. Like the self-proclaimed “high integrity” boss who, in reality, is perceived to be holier-than-thow, pedantic and exasperating. What’s yours? Just listening. It’s a lost art! Adopt an attitude that everyone can teach you something. In every conversation, consider that the person with whom you’re talking knows something that you don’t. Listen without interrupting, avoiding the tendency to jump in and “add value” to another person’s point. Actively listen—nod and jot down notes, etc. and don’t instantly judge the other person’s point. Good listeners first seek to understand, and then to be understood. Working to maintain your sense of calm self-possession, regardless of circumstances. Maintain your equanimity—a feeling of calm self-possession—regardless of circumstances. Self-defeating behaviors are most likely to pop out in charged situations, often when you lose your bearing in the heat of the moment. No matter where you sit in the org chart, the time to self-evaluate is now. Retrench, seek counsel and effectively address a wayward personality trait. The price of ignoring it is far too high.
Leaders Need To Have More Straight Talk And Less ‘Strengths’ Talk
With all the focus on what people do well, managers are failing to give critical feedback, and the results are troubling.