Chris Zane

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Chris Zane is the CEO of Zane’s Cycles, a $15 million dollar a bicycle business in Connecticut, and the author of Reinventing the Wheel: The Science of Creating Lifetime Customers, BenBella Books, 2011.

How to Deliver Superior Customer Service

Customer service is a crucial part of your business, and one that deserves your attention and your money -- you are trying to build a life-long customer relationship. Here are four focus areas to help you achieve your customer service goals.
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CEO1000

CEO1000 Tracker

From the schools they went to to the types of companies they run, CEO1000 is tracking the trends among the CEOs of the 1,000 largest U.S. companies.

CEO CONFIDENCE INDEX

CEO Confidence In U.S. Business Conditions Falls To Lowest Level Of 2018

The CEO Confidence Index has taken a tumble, thanks a trade war that CEOs say is beginning to materialize and a fear a change in the weather.
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BEST & WORST STATES FOR BUSINESS

Best and Worst States For Business

Are you looking to relocate or expand? Evaluate each state's strengths with Chief Executive's 2018 Best & Worst States for Business.

CEO OF THE YEAR

CEO of the Year

Once a year, we celebrate the achievements of a CEO, honored for his or her success in and dedication to business, shareholders and customers.

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