Debrah Lee Charatan
Your employees are shouldering the accumulated burden of months of emotional trauma and persistent anxiety. Here's how, and why, you should help them.
Research has repeatedly demonstrated that business leaders with high empathy scores tend to be more attuned to their customer base's needs, more innovative and more capable of motivating, supporting and leading their employees.
CEOs have a rare opportunity to rebalance the scales for male and female workers and cultivate a thoughtful, family-friendly perspective.
Conversational barriers effectively render a group homogenous and remove the benefits that diversity might have otherwise provided, even if the group is technically diverse.