Haresh Gangwani

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Haresh Gangwani is the co-founder and CEO of Bolstra, a Customer Success management platform. Prior to founding Bolstra, Haresh spent 15 years at Aprimo, Inc in roles ranging from Product Strategy to Business Development. A constant evangelist for customer engagement and success, Haresh is passionate about helping other SaaS companies deliver the best possible experiences for their customers.

Capacity Planning For Customer Success

How do you approach capacity planning for customer success? There are a lot of moving parts to building a profitable model.
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