James O. Rodgers CMC, MBA (jamesorodgers.com and thediversitycoach.com) is an author, certified management consultant (CMC), and former corporate executive. He is the author of Managing Differently: Getting 100% from 100% of Your People 100% of the Time and is currently co-writing a book with a working title of E is For Enterprise: Simplifying the Business Conversation and Avoiding Buzzword Bingo.
When Johnson & Johnson reversed the values of its credo of putting its customers first, it became an imitative player. In 2010 the company had to weather a year of recalls and setbacks. So what went wrong and how can the company fix itself?
Our monthly reading of CEO confidence in business conditions fell sharply in December as the nation’s business leaders increasingly perceived that gathering economic and political headwinds. The CEO Confidence Index is at its lowest levels in two years.