James Gagliano

James Gagliano has three decades’ worth of practical leadership experience, both in traditional military units as an Airborne-Ranger Infantry Officer and federal law enforcement executive-level assignments. He spent 25 years as an investigator, SWAT Team Leader, member of the FBI’s elite Hostage Rescue Team (HRT), Undercover Agent, Task Force Commander, Legal Attaché (Diplomat), and Chief-of-Staff for the Assistant-Director-in-Charge of the FBI’s New York Division. He is an expert at teaching critical personal face-to-face communication skills. James teaches undergraduate classes in Homeland Security, Criminal Justice, Military History, and Leadership at St. John’s University in Jamaica, Queens. He also serves as a full-time Law Enforcement Analyst for CNN. He is a 1987 graduate of West Point. James is a faculty member at Thayer Leadership.

The Value Of The Letter “C” In Organizational Leadership

Timely communication, artfully and empathetically delivered, is what separates the good leaders from the truly transcendent ones.
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New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation

Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”


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CEO Confidence Falls To Decade Low, But Few Predict Recession

Chief Executive’s June survey of 278 U.S. CEOs shows leading confidence indicator now at 5.5/10, the lowest reading in nearly a decade. Majority forecasts worsening conditions in the year ahead, though not a recession.