Joshua March

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Customer Service Is Your Marketing Strategy

To have a successful social media strategy, customer service will need to play a prominent role— blurring the boundaries between service and brand marketing.
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CEO CONFIDENCE INDEX

July Poll Finds CEO Confidence Rebounding To Multi-Year High 

Chief Executive’s latest poll of U.S. CEOs finds surging optimism, as buoyant consumer demand and return-to-office policies swamp inflation worries.