Krister Ungerböck

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Krister Ungerböck is the founder of the global Talk SHIFT movement as well as an award-winning CEO and author.

How To Apologize Without Saying “I’m Sorry”

People rarely point out the CEO's mistakes, so you first need to own yours and then offer a sincere and authentic apology that fosters better communication.
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New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation

Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”

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CEO CONFIDENCE INDEX

In Poll, Majority of CEOs Say Hybrid Work Is Here to Stay for 2022. Full Virtual? Not so Much

Almost all the CEOs we surveyed in May say they will work in at least partially hybrid mode for the rest of the year—versus just 7 percent who said they'd be fully remote.