Dr. Kristen Wright is a Manager and the Change Management Practice Lead at Evans Incorporated. Kristen is an experienced change management trainer and she frequently works with government clients, assisting them to implement change management best practices across a variety of initiatives. Prior to her consulting career, Kristen earned her PhD in English and taught English, writing, and rhetoric at the graduate and undergraduate levels.
Every change management initiative is going to be met with resistance. Rather than looking at resistance as a negative, CEOs should reframe it to connect with and persuade the resistors to think differently.