Companies must find the formula to add value in the digital transformation era. Otherwise, they risk delivering the most advanced digital platforms while eroding their profits and financial sustainability.
Unless you develop a solid, authentic culture that empowers your people to help customers at the speed they demand and with the authority they require, your future profitability is at risk.
Digital transformation should be done strategically and not as an impulse. Here are several strategic questions for you to consider before going digital.
An organization suffers from “launch and abandon” syndrome when there is a fundamental lack of understanding as to how to successfully deploy a strategy.