Paul Daugherty is the chief technology and innovation officer at Accenture. H. James Wilson is managing director of information technology and business research at Accenture Research. They are the authors of Human + Machine: Reimagining Work in the Age of AI (Harvard Business Review Press, March 2018).
CEO confidence in future business conditions fell 6% in August from July, according to Chief Executive’s most recent polling. At 6.2 out of 10 on our 1-10 scale, confidence is at its lowest level since October 2016.