Rick Owens

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Rick Owens is a senior director at Convergys Corporation (NYSE: CVG), responsible for the company’s Home Agent Solutions.

The Rise of the Home-based Workforce: Lessons to Manage and Motivate...

The use of home-based workforces are on the rise, but they need to be managed is specific ways if they are to be effective.
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New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation

Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”

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CEO CONFIDENCE INDEX

CEO Confidence Jumps At Start Of 2022

Chief Executive’s January CEO Confidence Index poll shows growing CEOs optimism about future business conditions, with their rating hitting a six-month high.