Rick Owens

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Rick Owens is a senior director at Convergys Corporation (NYSE: CVG), responsible for the company’s Home Agent Solutions.

The Rise of the Home-based Workforce: Lessons to Manage and Motivate...

The use of home-based workforces are on the rise, but they need to be managed is specific ways if they are to be effective.
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New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation

Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”

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CEO CONFIDENCE INDEX

CEO Confidence Continues To Slide In September As Labor, Washington And Covid Worries Grow

Chief Executive’s latest poll finds U.S. CEOs increasingly concerned that labor shortages and Biden-era policies will stall chances to rebound from the pandemic.