Shannon Skaggs is president of Quantum Health, the leading consumer healthcare navigation and care coordination company, serving employers and their members. Quantum Health helps member’s in their healthcare journey by identifying opportunities for early intervention and improving engagement, which can ultimately drive cost efficiencies, validated claims savings, and high satisfaction rates for employers.
By demonstrating to employees that you understand how this unusual collision of work and personal life might be affecting them, you have the opportunity to improve satisfaction, engagement and loyalty.
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