William Freedman
William Freedman, MBA, is a business & technology journalist and consultant in New York City. He is also CTO and content manager for the startup BoroughCon.com
Imperatives for Optimizing the Customer Experience
How companies can use exceptional customer service as a key competitive advantage.
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CEO CONFIDENCE INDEX
July Poll Finds CEO Confidence Rebounding To Multi-Year High
Chief Executive’s latest poll of U.S. CEOs finds surging optimism, as buoyant consumer demand and return-to-office policies swamp inflation worries.