William Freedman
William Freedman, MBA, is a business & technology journalist and consultant in New York City. He is also CTO and content manager for the startup BoroughCon.com
Imperatives for Optimizing the Customer Experience
How companies can use exceptional customer service as a key competitive advantage.
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CEO CONFIDENCE INDEX
CEO Optimism Drops In November Amid Election Results And Covid Spike
A new poll of more than 200 chief executives finds deep concern over the incoming Biden administration—and the dangerous direction of the pandemic.