William Freedman
William Freedman, MBA, is a business & technology journalist and consultant in New York City. He is also CTO and content manager for the startup BoroughCon.com
Imperatives for Optimizing the Customer Experience
How companies can use exceptional customer service as a key competitive advantage.
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CEO CONFIDENCE INDEX
CEO Optimism Slips In May On Supply Concerns, Washington Worries
Chief Executive’s latest poll of U.S. CEOs finds that across sectors, sizes and states, unresolved supply chain issues, increasing raw material and labor costs, and looming tax increases are inhibiting CEO enthusiasm.