William Freedman

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William Freedman, MBA, is a business & technology journalist and consultant in New York City. He is also CTO and content manager for the startup BoroughCon.com

Imperatives for Optimizing the Customer Experience

How companies can use exceptional customer service as a key competitive advantage.
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CEO CONFIDENCE INDEX

July Poll Finds CEO Confidence Rebounding To Multi-Year High 

Chief Executive’s latest poll of U.S. CEOs finds surging optimism, as buoyant consumer demand and return-to-office policies swamp inflation worries.