William Freedman

William Freedman
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William Freedman, MBA, is a business & technology journalist and consultant in New York City. He is also CTO and content manager for the startup BoroughCon.com

Imperatives for Optimizing the Customer Experience

How companies can use exceptional customer service as a key competitive advantage.
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CEO CONFIDENCE INDEX

CEO Optimism Slips In May On Supply Concerns, Washington Worries

Chief Executive’s latest poll of U.S. CEOs finds that across sectors, sizes and states, unresolved supply chain issues, increasing raw material and labor costs, and looming tax increases are inhibiting CEO enthusiasm.