William Freedman

William Freedman
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William Freedman, MBA, is a business & technology journalist and consultant in New York City. He is also CTO and content manager for the startup BoroughCon.com

Imperatives for Optimizing the Customer Experience

How companies can use exceptional customer service as a key competitive advantage.
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Shifting Into Growth Gear

A survey of more than 250 CEOs shows business leaders are bracing for unprecedented growth in a post-Covid world—and a newly released report shows how they’re planning to achieve that.