Search
Close this search box.
Search
Close this search box.

CEOs Question Apple and Google’s “Gate Keeper” Powers

The founders of Spotify are among 10 leaders who have called on officials to limit big tech's market power.
Spotify CEO Daniel Ek at a company press conference

Whether they like it or not, CEOs are becoming more dependent on Internet search engines and mobile operating systems to run their businesses, or at least market their products.

And while that may be great news for the likes of Google and Apple, it’s concerning for businesses that fear they may not be getting the exposure they deserve.

The situation has apparently gotten so restrictive that 10 executives from tech companies, including music streaming services Spotify and Deezer, have written to European officials demanding curbs on big tech companies’ market power.

Their efforts could have profound implications for Apple’s Tim Cook and Google’s Sundar Pichai, the CEOs of myriad companies that operate in Europe, and perhaps other leaders around the world, should a global test case be established.

“Our collective experience is that, where online platforms have a strong incentive to turn into gatekeepers because of their dual role, they can and do abuse their privileged position.”

“Our collective experience is that, where online platforms have a strong incentive to turn into gatekeepers because of their dual role—instead of maximizing consumer welfare—they can and do abuse their privileged position and adopt B2B practices with adverse consequences for innovation and competition,” the CEOs, including Spotify co-founder Daniel Ek, wrote.

Anti-competitive practices, they said, could include restricting access to data or interaction with consumers, bias ranking search results and a preference for their own vertically integrated services.

The CEOs didn’t mention any specific companies, but it was clear they were referring to Apple and Google, which between them dominate the market for smartphone operating systems. Spotify has previously come to blows with Apple, claiming last year that it acted unfairly by rejecting a Spotify app update.

The power that a search engine like Google can have over brands was recently demonstrated by revelations in March that some company advertisements were appearing alongside offensive content, such as terrorist recruitment videos.

AT&T, Johnson & Johnson, McDonald’s, Toyota and Verizon were among dozens of companies that pulled advertising from Google’s YouTube video-streaming service as a result of the scandal, though their tough stance would have prevented their brand from being seen by millions of potential customers.

The latest CEO letter, which was addressed to European Commission president Jean-Claude Junker and other senior officials, comes ahead of an upcoming review of digital regulation in the region.

“We respectfully submit this policy response should be a pro-growth, pro-consumer legislative framework covering B2B practices, based on non-controversial principles like non-discrimination, transparency, consumer choice and interoperability,” the CEOs wrote.

Other signatories included the CEOs of LeKiosk, Rocket Internet, Snips and United Internet.


MORE LIKE THIS

  • Get the CEO Briefing

    Sign up today to get weekly access to the latest issues affecting CEOs in every industry
  • upcoming events

    Roundtable

    Strategic Planning Workshop

    1:00 - 5:00 pm

    Over 70% of Executives Surveyed Agree: Many Strategic Planning Efforts Lack Systematic Approach Tips for Enhancing Your Strategic Planning Process

    Executives expressed frustration with their current strategic planning process. Issues include:

    1. Lack of systematic approach (70%)
    2. Laundry lists without prioritization (68%)
    3. Decisions based on personalities rather than facts and information (65%)

     

    Steve Rutan and Denise Harrison have put together an afternoon workshop that will provide the tools you need to address these concerns.  They have worked with hundreds of executives to develop a systematic approach that will enable your team to make better decisions during strategic planning.  Steve and Denise will walk you through exercises for prioritizing your lists and steps that will reset and reinvigorate your process.  This will be a hands-on workshop that will enable you to think about your business as you use the tools that are being presented.  If you are ready for a Strategic Planning tune-up, select this workshop in your registration form.  The additional fee of $695 will be added to your total.

    To sign up, select this option in your registration form. Additional fee of $695 will be added to your total.

    New York, NY: ​​​Chief Executive's Corporate Citizenship Awards 2017

    Women in Leadership Seminar and Peer Discussion

    2:00 - 5:00 pm

    Female leaders face the same issues all leaders do, but they often face additional challenges too. In this peer session, we will facilitate a discussion of best practices and how to overcome common barriers to help women leaders be more effective within and outside their organizations. 

    Limited space available.

    To sign up, select this option in your registration form. Additional fee of $495 will be added to your total.

    Golf Outing

    10:30 - 5:00 pm
    General’s Retreat at Hermitage Golf Course
    Sponsored by UBS

    General’s Retreat, built in 1986 with architect Gary Roger Baird, has been voted the “Best Golf Course in Nashville” and is a “must play” when visiting the Nashville, Tennessee area. With the beautiful setting along the Cumberland River, golfers of all capabilities will thoroughly enjoy the golf, scenery and hospitality.

    The golf outing fee includes transportation to and from the hotel, greens/cart fees, use of practice facilities, and boxed lunch. The bus will leave the hotel at 10:30 am for a noon shotgun start and return to the hotel after the cocktail reception following the completion of the round.

    To sign up, select this option in your registration form. Additional fee of $295 will be added to your total.