2. Take a few moments before any formal communication encounter to frame the three to five messages you want to convey – specifically and succinctly. Always tie back to one or more of these messages if you are led off-track.
3. Know your audience – who they are, what they need from you and their likely perspective. And regardless of the audience you are speaking to, assume that your words will be transported and delivered to the entire universe of interested parties (think social media). Anything and everything you say will likely be heard in some form or format by employees, customers and shareholders; these are the three legs that underpin every communication message you convey. “They” may not be in the room; but “they” will hear you.
4. Finally, when speaking formally or informally about your business, be yourself. Allow your audience to connect with the aspects of your energy, vision and personality that make you a leader and inspires their confidence.
Projecting confidence and engaging people at an emotional level (the single most important key to motivating them to take action) is, at the most fundamental level, about connecting. It means bringing an authentic (unjaded) curiosity about what people know, understand and concerns them, and a sincere desire to marry that up with where you want to take them. “You have to look at leadership through the eyes of the followers and you have to live the message,” says The Body Shop founder Anita Roddick. This is true whether you are conducting an all-hands meeting with employees, playing golf with customers at the country club or bantering with analysts.
Chief Executive Group exists to improve the performance of U.S. CEOs, senior executives and public-company directors, helping you grow your companies, build your communities and strengthen society. Learn more at chiefexecutivegroup.com.
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1:00 - 5:00 pm
Over 70% of Executives Surveyed Agree: Many Strategic Planning Efforts Lack Systematic Approach Tips for Enhancing Your Strategic Planning Process
Executives expressed frustration with their current strategic planning process. Issues include:
Steve Rutan and Denise Harrison have put together an afternoon workshop that will provide the tools you need to address these concerns. They have worked with hundreds of executives to develop a systematic approach that will enable your team to make better decisions during strategic planning. Steve and Denise will walk you through exercises for prioritizing your lists and steps that will reset and reinvigorate your process. This will be a hands-on workshop that will enable you to think about your business as you use the tools that are being presented. If you are ready for a Strategic Planning tune-up, select this workshop in your registration form. The additional fee of $695 will be added to your total.
2:00 - 5:00 pm
Female leaders face the same issues all leaders do, but they often face additional challenges too. In this peer session, we will facilitate a discussion of best practices and how to overcome common barriers to help women leaders be more effective within and outside their organizations.
Limited space available.
10:30 - 5:00 pm
General’s Retreat at Hermitage Golf Course
Sponsored by UBS
General’s Retreat, built in 1986 with architect Gary Roger Baird, has been voted the “Best Golf Course in Nashville” and is a “must play” when visiting the Nashville, Tennessee area. With the beautiful setting along the Cumberland River, golfers of all capabilities will thoroughly enjoy the golf, scenery and hospitality.
The golf outing fee includes transportation to and from the hotel, greens/cart fees, use of practice facilities, and boxed lunch. The bus will leave the hotel at 10:30 am for a noon shotgun start and return to the hotel after the cocktail reception following the completion of the round.
