Eddie Lampert understood the need to transform Sears into an e-commerce powerhouse—and that was a key investment thesis of his. Yet somehow it just didn’t materialize. In business, you don't get partial credit for a good idea poorly implemented.
Can traditional retail CEOs keep up with Amazon? Yes, just Frank Poore, the CEO of CommerceHub, whose company helps brick-and-mortar retailers with their online product assortments.