Tag: ritz carlton

Horst Schulze: Customer Expectations Are The Same Everywhere

In part two of our two-part interview with Ritz-Carlton Company co-founder Horst Schulze talks with us about the differences in hotel expectations across the globe.

Ritz-Carlton Founder Horst Schulze On Creating A Gold Standard

Ritz-Carlton Company co-founder Horst Schulze on how Ritz-Carlton became known as the gold standard for customer service, challenges the company faced as the gold standards were being established and more.

VirtualHealth CEO Aims to Bring Ritz Carlton Mentality To Healthcare

Adam Sabloff, CEO of VirtualHealth, talked with us about how he is trying to bring the Ritz Carlton customer service mentality to a healthcare company.
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CEO CONFIDENCE INDEX

CEO Confidence In 2021 Economic Recovery Strengthens In September

In a survey of more than 600 CEOs, 4 out of 5 forecast a positive business environment by this time next year—if a vaccine is found and the presidential election goes off smoothly.