As chairman and CEO of Cambridge Engineering, John Kramer transformed the company by hiring Koch Engineering executive Marc Braun as his president and overhauling the company’s culture to reposition it for future growth.
CEOs continue to struggle with is what a good culture is for their business and how to operationalize it. They are running out of time to figure it out, too.
No one is immune to hard times, but your values cannot take a backseat when business gets tough. Here are four steps to keep culture in the forefront when the waters get choppy.
Ritz-Carlton Company co-founder Horst Schulze on how Ritz-Carlton became known as the gold standard for customer service, challenges the company faced as the gold standards were being established and more.
Like a professional sports team, SentryOne prefers to “draft” and bring people into its culture rather hire a bunch of expensive free agents that already have their own culture.
United Community Banks, Inc. CEO Lynn Harton has more than three decades of experience in the banking world, and he knows that in community banking, it’s all about customer service.
As CEO of fast-growing solar energy company Freedom Forever, Brett Bouchy has managed rapid growth, relying on lessons learned as a private equity business leader