C.J. Prince

C.J. Prince
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C.J. Prince is a regular contributor to Chief Executive and other business publications.

Enter Your Company in Chief Executive’s Corporate Citizenship Awards!

Companies that prioritize social change are using philanthropy to make it happen—and what they’re getting back

LIVE FROM THE CEO TALENT SUMMIT: “CEOs Must Form a Partnership...

The chief human resource officer’s day has finally arrived. Or at least, it should, according to John Stacey, chief HR officer for Harman International. When he joined Harman in 2008, the company did not have a great track record as far as human resources working in partnership with the business. In fact, his boss, CEO Dinesh Paliwal, had churned through HR executives at a fast clip at his previous company, ABB. “I knew I had a challenge ahead of me in terms of working with him,” Stacey told attendees at the 2015 CEO Talent Summit. But Paliwal’s view changed over the next several years, as Stacey was able to demonstrate the tremendous value of a close partnership between CEO and CHRO. “We would talk first about business objectives and from that would flow people expectations” rather than the other way around, said Stacey, who is able to use the goals and objectives from Paliwal to implement resource solutions to maximize results and efficiency. The two men speak constantly, and Stacey not only has a key place at the senior management table, but is also invited to customer meetings with Paliwal to get to know all aspects of the business. “It’s open and constant communication. Even overcommunication sometimes,” noted Stacey, who has been invited to meetings he didn’t think were germane to his position. But that communication is what enables Stacey to implement targeted personnel solutions that have helped the company nearly double its revenue to $6.5 billion and grow to 25,000-plus employees from 12,000 in 2008.

LIVE FROM THE CEO TALENT SUMMIT: Southwest Airlines’ Secret to Staying...

How does an airline company grow to be the nation's largest carrier while maintaining the maverick, innovative culture that propelled it to the top and, in the process, earning multiple accolades on industry lists (Fortune’s World’s Most Admired Companies, Vault.com’s Best Travel & Leisure Company, Glassdoor.com’s Best Places to Work)? You acquire the best talent available. How do you do that? “Our mantra is, we hire for attitude and train for skill,” Gary Kelly, chairman, president and CEO of Southwest Airlines, told attendees gathered for the 2015 CEO Talent Summit in Dallas, Texas. “We want people who don’t just have the skill, but also have the passion and attitude to take care of each other and to take care of our customers.” Prospective employees are not subjected to rigorous personality tests. Instead the company relies on a team approach to hiring, with hiring managers receiving feedback from multiple sources. “If someone comes in for an interview and is rude to the receptionist, that person isn’t for us. We look for people who are humble, who have a great sense of humor, who are goodhearted and want to work hard,” Kelly said, noting that it’s a process that is “probably more art than science.”

Why Capabilities Are Critical for Successful M&A

Roundtable: How can companies solve the integration challenge?

Standing on Our Own

Donald P. Grasso, CEO of Rytec High Performance Doors, offers a small-business perspective on big-company cronyism.

Why Crony Capitalism Hurts Us All

Cronyism tips playing fields, derails innovation and—ultimately—breeds cynicism and downright outrage among the American public. But what’s to be done about it?

Capitalism Under Siege

Does the perception of cronyism, overregulation and overtaxation hurt commerce, and what should business leaders do about it?

Act Like a Startup: 5 Lessons Bigger-Company CEOs Can Learn From...

If you want to stave off obsolescence, act like a startup. Or at least that’s what the innovation gurus and management consultants often advise.

You Are Whoever Google Says You Are

CEOs have a clear choice: Define yourself via social media tools—or let your detractors do it for you.

A Study in Business Intelligence Vendor Selection

Customers typically had multiple service tickets open at any given time, but Hiperos customer service reps were not able to gather quickly and report on information customers wanted. CEO Greg Dickinson was also unable to see how well and efficiently his company was responding to client needs.
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CEO CONFIDENCE INDEX

CEO Optimism Again Climbs In April Amid Soaring Vaccination Rate

Chief Executive’s latest poll of U.S. CEOs finds growing confidence in the future of the economy; most now expect rising profits, revenue, hiring and capital expenditures in the coming months.