Nick Mehta

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Nick Mehta is the CEO of Gainsight.

5 Reasons High Inflation Makes Customer-Centricity More Important Than Ever

You may have some tough asks to make of your most important customers. How well they respond depends on how much trust you've earned.
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New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation

Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”

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CEO CONFIDENCE INDEX

In Poll, Majority of CEOs Say Hybrid Work Is Here to Stay for 2022. Full Virtual? Not so Much

Almost all the CEOs we surveyed in May say they will work in at least partially hybrid mode for the rest of the year—versus just 7 percent who said they'd be fully remote.