Crisis Management

Ulta Beauty CFO: “The Great Recession Was A Walk In The Park”

Like other large retailers, Ulta Beauty was hit hard by the pandemic, but unlike those that have fallen, the cosmetics company has survived through months of chaos. CFO Scott Settersten explains how.

How One Retailer Survived A Retail Armageddon

In this first of a two-part series, Ulta Beauty CFO Scott Settersten explains how the company avoided disaster by making some tough—and quick—decisions from the virtual war room.

Covid-19 Pivots Offer Lessons In Nimble Leadership

We hear plenty about the companies that heroically shifted gears to make PPE equipment, but the stories of missed opportunities never make headlines. Three attributes of Covid-era leadership that CEOs should aspire to.

Is Your Leadership Team Getting Better?

In a post-Covid world, these four attributes are what separate good leaders from great leaders.

The Next Covid Crisis: What If People Won’t Take A Vaccine?

Fewer than 50% of those polled now say they would be willing to take a vaccine, versus 70% in April. How do we bridge the trust gap?

From Kitty Hawk To Mars, Collaboration Is At The Helm

It’s not a new lesson, but shared success is still a moonshot thought for companies. Time to walk the walk in your own hallways, however virtual they may be.

To Succeed During The Pandemic, Quick Decisions Are Critical

When Covid-19 wreaked havoc on our 2020 growth projections, we refused to accept defeat and focused immediately on assessing new market needs and shifting demands.

Efficiency vs. Resiliency: Who Won The Bout?

Our obsession with efficiency and fixation on productivity has brutally undermined the capacity to prevent, deal with and bounce back from a pandemic. It's time to rebalance.

The Kind Of Leader We Need Now

The depth and speed of the disruptions coming at us have thrust CEOs into the spotlight like never before. The best are asking themselves: What kind of leader am I?

David Cote: How To Create ‘A Thinking Company’

Anyone can set a strategy and direct people to follow it. It’s alignment with the leader’s intent that you must strive for, say renowned consultant Ram Charan and former Honeywell chief David Cote. A candid conversation.
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CEO CONFIDENCE INDEX

CEO Optimism Drops In November Amid Election Results And Covid Spike

A new poll of more than 200 chief executives finds deep concern over the incoming Biden administration—and the dangerous direction of the pandemic.