After a simple customer relations snafu turned into a social media nightmare, Starbucks CEO Kevin Johnson woke up and smelled the coffee.
The cost of reputational attacks against companies has risen by more than 500% over the past six years, fueled by an angry public, weaponized social media and influencers.
Leaders have to be able to continually adapt the roles they play whether maintaining productivity, inspiring colleagues to adjust to new realities or seeking out new resources.
Sexual harassment is one of the most significant risks to your organization, and prevention is everyone’s business.
Here, CEOs describe their business environment and discuss how they are leading their companies to thrive in the face of massive disruptions.
Personal investment in crisis management by the CEO sends a strong signal to employees, customers, and shareholders.
Procter & Gamble CEO David Taylor has been fighting back gamely against a nightmarish scenario for any corporate chief.
There are two worrisome aspects of the recent stock market plunge for chief executives.
Here, we turn to the CEO’s role in creating and sustaining an organizational culture that leads to adaptation and responsiveness.
This article illustrates what VUCA looks like from the CEO’s perspective, highlighting specific disruptors—technology, competitors and market forces—that are impacting companies.