Most businesses today are still mired in the “silos-and-spaghetti” phase: a patchwork of antiquated systems that don’t work well together, with IT managers trying to respond to current demands.
Great brands must embrace digital transformation and make their customer experience digitally elegant, or lose out to those who do.
Digital transformation should be done strategically and not as an impulse. Here are several strategic questions for you to consider before going digital.
One of the most significant trends shaping global business now is that virtually every industry has become digital in a huge way and at pace that is only accelerating.
To stay ahead of the curve, companies must fundamentally transform themselves in ways that dramatically and sustainably improve performance.
If you’re not Amazon-izing your company right now, you’re in trouble, and likely paying a severe penalty already.
Organizations that pay attention to the principles for digital disruption will be best positioned for today's complex digital reality.
Citi Cards' "mobile first" strategy is paying off with strong gains in client engagement, preference and satisfaction.
Regardless of how well positioned a company is, if the management underestimates the potential for change that digitization poses to its business model, they run the ultimate risk.
The advent of autonomous vehicles and driverless cars should give chief executives a rich set of opportunities to think about, but there will be many questions and no easy answers.