Tag: customer voice

Why CEOs Should Take A Customer-Centric View On Business

Focusing on a more intimate view of a customer's challenges will provide new avenues for innovation.

Listening Drives Better Decision-Making

There is a much better way for leaders to make decisions based on crowd versus loud sourced data.
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CEO CONFIDENCE INDEX

July Poll Finds CEO Confidence Rebounding To Multi-Year High 

Chief Executive’s latest poll of U.S. CEOs finds surging optimism, as buoyant consumer demand and return-to-office policies swamp inflation worries.