Tag: customer voice
Why CEOs Should Take A Customer-Centric View On Business
Focusing on a more intimate view of a customer's challenges will provide new avenues for innovation.
Listening Drives Better Decision-Making
There is a much better way for leaders to make decisions based on crowd versus loud sourced data.
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FEATURED CONTENT
New Poll: CEOs Find Challenges In Using Customer Data To Drive Innovation
Ability to harness and sort through data for meaningful insights remains a hurdle, many say. “The key is...finding what is actually relevant.”
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CEO CONFIDENCE INDEX
CEO Optimism Falls To 12-Month Low In October
Chief Executive’s latest reading of CEO sentiment shows growing number of CEOs disillusioned with short-term economic recovery, as list of issues disrupting business continues to grow.