Tag: customer voice

Why CEOs Should Take A Customer-Centric View On Business

Focusing on a more intimate view of a customer's challenges will provide new avenues for innovation.

Listening Drives Better Decision-Making

There is a much better way for leaders to make decisions based on crowd versus loud sourced data.
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CEO CONFIDENCE INDEX

CEO Confidence Continues To Climb In January

Chief Executive’s latest poll of more than 230 CEOs finds optimism in 2021 business conditions on track and steady after the tumult of 2020.