brucetemkin

brucetemkin
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Bruce Temkin is managing partner of Temkin Group, a customer experience research and consultancy that helps organizations become more customer-centric. He is a former VP and Principal Analyst in Customer Experience for Forrester Research, and a co-founder of Chairman Emeritus of the Customer Experience Professionals Association.

Today’s Rapid Pace of Change Demands Modernized Leadership

Over the past decade, the pace of change has accelerated through technology, and we’ve developed a much deeper understanding of what drives human behaviors and business success. But these new realities have not been fully translated into how leaders run their companies.
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CEO1000

CEO1000 Tracker

From the schools they went to to the types of companies they run, CEO1000 is tracking the trends among the CEOs of the 1,000 largest U.S. companies.

CEO CONFIDENCE INDEX

CEO Confidence Plunges In August Amid Growing Trade Worries And Slowdown Fears

CEO confidence in future business conditions fell 6% in August from July, according to Chief Executive’s most recent polling. At 6.2 out of 10 on our 1-10 scale, confidence is at its lowest level since October 2016.
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BEST & WORST STATES FOR BUSINESS

Best and Worst States For Business

Are you looking to relocate or expand? Evaluate each state's strengths with Chief Executive's 2019 Best & Worst States for Business.

CEO OF THE YEAR

CEO of the Year

Once a year, we celebrate the achievements of a CEO, honored for his or her success in and dedication to business, shareholders and customers.

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