
Exit Interview: WD-40’s Garry Ridge On Why ‘A High Will of the People’ Is Everything
After 25 years in the corner office, Ridge talks about what he’s learned about leading and why being an empathetic CEO is anything but soft. “We have to be brave enough, not only to applaud and reward our people for doing great work but to redirect their behavior when the behavior is actually putting toxins into the Petri dish.”