When your company wounds a customer in a high-profile way, the stakes couldn’t be higher for your brand in 2019. AMC Theaters’s CEO offers up a case study how to apologize effectively.
Investors in WeWork should sing the Beatles 1964 lament, “I Should’ve Know Better.” The company’s IPO plan floundered when its $47 billion valuation plummeted 80
WeWork needs leadership not tied to Neumann and soiled by being a part of his team’s ill-fated maneuvers. Coincidentally, T-Mobile’s inspiring CEO John Legere may soon be all dressed and ready for the spot as the T-Mobile-Sprint merger closes.
This week’s proclamation by the Business Roundtable is not a novel position, but a rediscovery of the group’s original position. Furthermore, such responsible and responsive social conduct has long been far more accepted practice by progressive business leaders than presumed.